Download the USB Driver and Roland BN-20a Utility here:

Software Download Instructions:

1. Follow the link and select download
2. Once complete, right click the file and extract it
3. Open the extracted files and install.

Match your ink set to the right media using this Roland website link:

Please refer to the 3 part series of self help documents to guide you through all aspects on the BN-20.

Part 1. Installation & Setup

Part 2. Operation & Applications

Part 3. Maintenance & Troubleshooting

Bell and Howell Contact:

Phone: (800) 714-8220

This all-in-one downloadable document will provide Instructions, Screenshots and the Links to download the BN-20 and VersaWorks software applications.

This all-in-one downloadable document will provide Instructions, Screenshots and the Links to download the BN-20a and VersaWorks software applications.

If you have just recently done the Update for VersaWorks and not the BN20 or BN20(A) does not print. 

 Open this PDF document for directions (Adding the Roland BN20 and BN20).

You can download the installation package including drivers utility and VersaWorks here:  BN-20D Installation Package.zip

You can visit the entire download center for the BN20D here: BN-20D Download Center