877-793-3278 [email protected]

DTG Viper Support

Frequently Asked Questions

Blue Cover Removal

Gap Set/Check

Capping Station Replacement

Print head and Damper Replacement

Head Cable Replacement

Auto AC Board Replacement

Carriage Belt Tension

Epson Driver Download

For Epson Drivers please refer to Epson’s website by clicking the link below.  It will take you to the correct page to find what you are looking for.

Click Here for Epson Drivers

Setting up Platens and Loading


Training Videos

Chapter 1 Unpacking

Chapter 2 Power Up

Chapter 3 Control Panel

Chapter 4 Filling with Ink

Chapter 5 Nozzle Check

Chapter 6 Head Cleanings

Chapter 7 Platens

Chapter 8 White Garments

Chapter 9 Pretreatment

Chapter 10 Dark Garments

Chapter 11 Curing Ink

Chapter 12 Ink Chip Reset

Chapter 13 Maintenance

Chapter 14 Flushing


Error Codes